Bitcall has two places to pay:
In the panel, to top up your balance.
At checkout on the website, to buy an eSIM.
The methods and currency rules differ slightly, so each is covered below.
Pay in the panel (Add Funds)
Add Funds tops up your account balance. You spend that balance on Bitcall services such as calls, OTP numbers and eSIMs bought in the panel.
You may see these methods:
Credit card
PayPal
Apple Pay and Google Pay, when your device and browser support them
Crypto: BTC, ETH, USDT, LTC, SOL and other coins (you choose the coin and the network)
Binance Pay
RedotPay, and wallet apps such as Binance Wallet, MetaMask, Trust Wallet, OKX Wallet and Bitget Wallet
Crypto Static Wallet: a permanent deposit address (see below)
The list on your Add Funds page is what's available to your account. If a method you expect is missing, contact support.
To top up:
Log in at https://panel.bitcall.io.
Click Add Funds in the left sidebar.
Enter the amount or pick a preset amount. Static Wallet needs no amount.
Choose a payment method.
Tick "I have read and accept Terms & Policies".
Click Confirm Payment and follow the steps on screen. PayPal, Apple Pay and Google Pay show their own buttons instead.
Check your new balance in the top bar. Your payments are listed in Billing.
If the amount is too low for the method you chose, the page tells you the minimum before you pay.
Static crypto wallet
A Static Wallet is a permanent crypto deposit address for one coin on one network. You create it once, can send to it as often as you like, and never enter an amount.
Open Add Funds and choose Static Wallet.
Tick the Terms box and click Confirm Payment.
Click Generate New Wallet. Choose the currency and the network, then click Generate.
Copy the address or scan the QR code.
Send only that coin, on that network, to that address.
Each coin and network has its own minimum deposit, shown on screen before you generate the wallet and next to the QR code. A deposit below the minimum may not be credited. Your balance updates automatically once the network confirms the transfer.
Which currency is charged when you top up
Your balance is held in your account currency.
You type the amount in the display currency shown at the end of the amount box.
If the display currency isn't your account currency, the panel shows a line such as "≈ 100 EUR will be charged in your account currency".
To change the display currency, use the currency selector in the balance menu at the top of the panel.
For a one-time crypto payment, the payment screen shows the exact amount of coin to send.
Pay for an eSIM at checkout on the website
You don't need an account, just an email address. Your QR code arrives by email and in your dashboard right after checkout.
You may see these methods:
Apple Pay and Google Pay, when your device supports them
Credit card
PayPal
Crypto: BTC, ETH, USDT, USDC or SOL (the crypto form lists other coins and networks too)
Binance Pay, when available
RedotPay and wallet apps such as MetaMask, Trust Wallet, OKX Wallet and Bitget Wallet; some are under More payment methods
If you have an account, you can also buy an eSIM in the panel under E-SIM, paid from your balance. Some coins have a minimum payment size; if your order total is below it, checkout tells you, and you can choose another coin or add items.
Which currency is charged at eSIM checkout
Choose your currency with the selector at the top of the website: USD, EUR, GBP, CAD or AUD.
The payment step shows your total in that currency.
Card, Apple Pay, Google Pay, PayPal and RedotPay charge that total in that currency.
Binance Pay charges in your currency if it's USD, EUR, GBP or AUD. If you chose CAD, it charges in USD.
Crypto orders are priced in USD, whichever currency you chose. The page shows the coin amount and the USD total.
If a price in your currency isn't available, checkout shows and charges USD.
Always check the total and the currency code on the payment step before you pay.
Need help?
Contact support at [email protected] or use the live chat.