“Need help with SIP? Stuck on SMS? Confused by CLI? Don’t worry — we actually like solving weird telecom problems.” 😄
Whether you’re a casual user or full-on reseller, our team is here for you.
📞 1. Phone & WhatsApp (Yes, We Answer!)
You can call us or send a WhatsApp message — same number, same human-powered support:
📱 +33 6 44 64 64 21
(Mobile friendly, WhatsApp verified, ready for memes or config questions)
📧 2. Email Support (Old-School Reliable)
Got a longer question or want to send screenshots?
We typically reply within a few hours — and never leave you hanging.
Best for: Billing requests, technical logs, partnership inquiries
💬 3. Live Chat (Fastest!)
You’ll find us right where you work:
Inside your Bitcall Panel (panel.bitcall.io)
On our main website
Even on this very Help Center page (bottom-right corner)
Just tap the chat bubble → Start typing → Boom 💥
🧑💻 4. Microsoft Teams (For B2B Users & Partners)
Prefer to talk over Teams like a proper tech exec?
Join us here:
Great for ongoing support, account managers, or shared reseller onboarding.
💡 Pro Tips
We don’t outsource support. Real people. Real telecom nerds. 💪
Got an emergency? Live chat or WhatsApp = fastest response.
Use email if you need logs, reports, or screenshots to be reviewed.
Want to integrate? Create your API key in the panel under Profile > API Keys (if you don’t see it, ask us to enable it) and read the API docs at https://docs.bitcall.io. For setup help, ask on Teams or by email.
🧠 TL;DR Recap
📞 Call/WhatsApp: +33 6 44 64 64 21 / https://wa.me/33644646421
📧 Email: [email protected]
💬 Live Chat: In the panel, website, and Help Center (bottom-right)
👥 Microsoft Teams: https://teams.live.com/l/invite/FDAup4pyrastiVxpAI
⏱️ Live chat is the fastest way to reach us.
👋 Talk to you soon — and remember:
If something’s broken, buggy, or “weirdly silent,” we want to hear about it.