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Order & Install Your eSIM (Step-by-Step)

A complete guide to installing, and activating your eSIM from Bitcall. Includes QR code, manual install, supported devices, troubleshooting

Alex avatar
Written by Alex
Updated over 6 months ago


“No physical SIMs. No shops. No nonsense. Just tap, scan, or stare lovingly at a QR code… and boom: you’re connected.”

Let’s dive into how to use Bitcall’s magical eSIMs for data, calls, or both — in any country.


🛍️ 1. Buying Your eSIM

  1. Navigate to eSIMs

  2. Browse available eSIMs:

    • 📦 Global Plans

    • 🌍 Regional Plans (EU, USA, Asia, MENA, etc.)

    • 💾 Data-Only or 📞 Data + Call combos

📸 [Insert screenshot: eSIM marketplace with filter by region and type]


💰 Important Notes:

  • ✅ eSIMs can only be purchased using your Bitcall balance

  • ✅ Bulk orders automatically apply discounts 💸

  • ✅ An API is available if you want to integrate eSIM orders into your own platform or CRM (reach out to support for docs)

  • ✅ You can check all your previous eSIMs from eSIM History inside the panel


🚀 2. Installing Your eSIM

After purchase, you’ll instantly get:

  • A QR code

  • A magic button for iOS

  • Manual install details (SM-DP+ address, activation code)


📲 Option A:

One-Tap Install (iOS only)

When you receive your confirmation email:

👉 Tap the button labeled “Install eSIM on this iPhone”

Apple will prompt you to add the eSIM directly.

📸 [Insert screenshot: email with “Install eSIM” button on iPhone Mail]

💡 No scanning. No typing. Just tap.


📸 Option B:

Scan the QR Code

For most devices (iPhone, Android, Pixel, Samsung, etc.):

  1. Open device settings → Mobile / Cellular / SIM

  2. Tap “Add eSIM” or “Add Mobile Plan”

  3. Scan the QR code shown in your email or panel

📸 [Insert screenshot: phone camera pointed at a Bitcall eSIM QR code]


🤳 Option C:

Hold the QR Code on Your Phone

If the eSIM QR code is open on your screen (phone/tablet):

  • iOS will prompt: “Would you like to install this eSIM?”

    Just tap Yes. That’s it.

📸 [Insert screenshot: iPhone detecting QR code on-screen]


⌨️ Option D:

Manual Setup

Advanced users or devices with eSIM config menus:

  1. Copy the SM-DP+ address and activation code from the email

  2. Go to:

Settings → Mobile Network → Add eSIM manually


  1. Paste both fields when prompted

📸 [Insert screenshot: manual input fields on Android]


🔄 3. Managing Your eSIMs

Go to the eSIM History tab inside your Bitcall panel:

  • 📆 See past orders

  • 🌎 View plan info & activation status

  • 🔁 Re-download QR code if needed

  • 📱 View which device it was installed on (if available)

📸 [Insert screenshot: eSIM history table with filters and download buttons]


📦 4. eSIM Types Explained

Type

What It Means

Data-Only

Internet access — no incoming/outgoing calls

Data + Call

Full SIM behavior — data + phone number (where supported)

Global

Works in 100+ countries

Regional

Optimized for EU, USA, MENA, Asia, etc.

💡 Some regions block eSIMs from registering locally. We recommend testing global plans for wider compatibility.


🔐 Device Compatibility Tips

  • ✅ iPhone XR and newer (all models)

  • ✅ Most Samsung Galaxy (S20+, Note 20+, Fold series)

  • ✅ Google Pixel 3+

  • ✅ Recent Xiaomi, Oppo, Huawei (varies by carrier)

Not sure? Try installing anyway — most phones will tell you instantly if it’s compatible.


🧠 TL;DR Recap

✅ Buy your eSIM from panel.bitcall.io using Bitcall balance 
✅ Install using: - 1-Tap (iOS) - QR Code (any device) - Hold on-screen - Manual setup
✅ Choose global or regional, data-only or full plans ✅ Bulk orders = discounts
✅ API available for resellers
✅ View and manage all eSIMs from your dashboard


🎉 Pro Tips

  • Use Global Data plans when traveling across multiple countries

  • Hold on to unused QR codes — you can install them later (unless time-limited)

  • Rotate eSIMs on dual-SIM phones to test coverage and speed


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