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Order & Install Your eSIM (Step-by-Step)

A complete guide to installing, and activating your eSIM from Bitcall. Includes QR code, manual install, supported devices, troubleshooting

Written by Alex


“No physical SIMs. No shops. No nonsense. Just tap, scan, or stare lovingly at a QR code… and boom: you’re connected.”

Let’s dive into how to use Bitcall’s magical eSIMs for data, calls, or both — in any country.


🛍️ 1. Buying Your eSIM

  1. Navigate to eSIMs

  2. Browse available eSIMs:

    • 📦 Global Plans

    • 🌍 Regional Plans (EU, USA, Asia, MENA, etc.)

    • 💾 Data-Only or 📞 Data + Call combos

📸 [Insert screenshot: eSIM marketplace with filter by region and type]


💰 Important Notes:

  • ✅ eSIMs can only be purchased using your Bitcall balance

  • ✅ Bulk orders automatically apply discounts 💸

  • ✅ An API is available if you want to integrate eSIM orders into your own platform or CRM (reach out to support for docs)

  • ✅ You can check all your previous eSIMs from eSIM History inside the panel


🚀 2. Installing Your eSIM

After purchase, you’ll instantly get:

  • A QR code

  • A magic button for iOS

  • Manual install details (SM-DP+ address, activation code)


📲 Option A:

One-Tap Install (iOS only)

When you receive your confirmation email:

👉 Tap the button labeled “Install eSIM on this iPhone”

Apple will prompt you to add the eSIM directly.

📸 [Insert screenshot: email with “Install eSIM” button on iPhone Mail]

💡 No scanning. No typing. Just tap.


📸 Option B:

Scan the QR Code

For most devices (iPhone, Android, Pixel, Samsung, etc.):

  1. Open device settings → Mobile / Cellular / SIM

  2. Tap “Add eSIM” or “Add Mobile Plan”

  3. Scan the QR code shown in your email or panel

📸 [Insert screenshot: phone camera pointed at a Bitcall eSIM QR code]


🤳 Option C:

Hold the QR Code on Your Phone

If the eSIM QR code is open on your screen (phone/tablet):

  • iOS will prompt: “Would you like to install this eSIM?”

    Just tap Yes. That’s it.

📸 [Insert screenshot: iPhone detecting QR code on-screen]


⌨️ Option D:

Manual Setup

Advanced users or devices with eSIM config menus:

  1. Copy the SM-DP+ address and activation code from the email

  2. Go to:

Settings → Mobile Network → Add eSIM manually


  1. Paste both fields when prompted

📸 [Insert screenshot: manual input fields on Android]


🔄 3. Managing Your eSIMs

Go to the eSIM History tab inside your Bitcall panel:

  • 📆 See past orders

  • 🌎 View plan info & activation status

  • 🔁 Re-download QR code if needed

  • 📱 View which device it was installed on (if available)

📸 [Insert screenshot: eSIM history table with filters and download buttons]


📦 4. eSIM Types Explained

Type

What It Means

Data-Only

Internet access — no incoming/outgoing calls

Data + Call

Full SIM behavior — data + phone number (where supported)

Global

Works in 100+ countries

Regional

Optimized for EU, USA, MENA, Asia, etc.

💡 Some regions block eSIMs from registering locally. We recommend testing global plans for wider compatibility.


🔐 Device Compatibility Tips

  • ✅ iPhone XR and newer (all models)

  • ✅ Most Samsung Galaxy (S20+, Note 20+, Fold series)

  • ✅ Google Pixel 3+

  • ✅ Recent Xiaomi, Oppo, Huawei (varies by carrier)

Not sure? Try installing anyway — most phones will tell you instantly if it’s compatible.


🧠 TL;DR Recap

✅ Buy your eSIM from panel.bitcall.io using Bitcall balance 
✅ Install using: - 1-Tap (iOS) - QR Code (any device) - Hold on-screen - Manual setup
✅ Choose global or regional, data-only or full plans ✅ Bulk orders = discounts
✅ API available for resellers
✅ View and manage all eSIMs from your dashboard


🎉 Pro Tips

  • Use Global Data plans when traveling across multiple countries

  • Hold on to unused QR codes — you can install them later (unless time-limited)

  • Rotate eSIMs on dual-SIM phones to test coverage and speed


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