Bitcall

Final stop in the softphone lineup: the sleek and professional Bria — available for both mobile and desktop.

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“Bria is the suit-and-tie version of softphones — but don’t worry, we won’t make you wear one.”

Whether you’re using Bria Solo, Bria Teams, or the classic app — Bitcall works smoothly with all of them.

✅ A <a href="https://panel.bitcall.io/" rel="nofollow noopener noreferrer" target="_blank">Bitcall account</a>

✅ SIP credentials (or IP authentication)

- ✅ A <a href="https://panel.bitcall.io/" rel="nofollow noopener noreferrer" target="_blank">Bitcall account</a>
- ✅ SIP credentials (or IP authentication)
- ✅ Bria downloaded on your device

Bria Solo/Teams (Desktop &amp; Mobile): <a href="https://www.counterpath.com/bria/" rel="nofollow noopener noreferrer" target="_blank">https://www.counterpath.com/bria/</a>

Bria Mobile (App Store / Play Store):

- <a href="https://play.google.com/store/apps/details?id=com.counterpath.bria" rel="nofollow noopener noreferrer" target="_blank">Bria for Android</a>
- <a href="https://apps.apple.com/us/app/bria-mobile-voip-softphone/id373968636" rel="nofollow noopener noreferrer" target="_blank">Bria for iOS</a>

- Bria Solo/Teams (Desktop &amp; Mobile): <a href="https://www.counterpath.com/bria/" rel="nofollow noopener noreferrer" target="_blank">https://www.counterpath.com/bria/</a>
- Bria Mobile (App Store / Play Store):
 
 - <a href="https://play.google.com/store/apps/details?id=com.counterpath.bria" rel="nofollow noopener noreferrer" target="_blank">Bria for Android</a>
 - <a href="https://apps.apple.com/us/app/bria-mobile-voip-softphone/id373968636" rel="nofollow noopener noreferrer" target="_blank">Bria for iOS</a>

Tap “Add Account” when prompted

1. Launch the app
 Tap “Add Account” when prompted
2. Choose SIP Account (Generic SIP)
3. Fill in the fields:

📸 [Insert screenshot: Mobile SIP account form filled with sample Bitcall data]

Bria will auto-attempt registration. If successful, you’ll see “Registered” ✅

1. Tap Save &amp; Back
 Bria will auto-attempt registration. If successful, you’ll see “Registered” ✅

📸 [Insert screenshot: Registered account in Bria mobile]

Go to: Softphone → Account Settings → Add

Select SIP (Account Type) and enter:

1. Install and open Bria
2. Go to: Softphone → Account Settings → Add
3. Select SIP (Account Type) and enter:

Account Name: Bitcall User ID: your-bitcall-username Domain: gateway.bitcall.io Password: your-SIP-password Display Name: Anything (e.g., Bitcall Main) Authorization Name: your-bitcall-username SIP Proxy: gateway.bitcall.io:5060 Transport: UDP (or TCP/TLS)

You should now see “Account is enabled” with a green icon.

📸 [Insert screenshot: Bria desktop account settings + green status indicator]

🔐 IP Authentication Mode (Optional)

⚠️ IP-auth setups don’t show “Registered” but will work if your IP is correctly added in Bitcall.

Type a number in international format, like:

1. Tap the Dial Pad
2. Type a number in international format, like:

📸 [Insert screenshot: Dial pad with sample number]

✅ Download Bria ✅ Create a Generic SIP Account ✅ Use gateway.bitcall.io as domain ✅ Transport = UDP (or TCP/TLS) ✅ Register = Green ✅ → Start calling ✅ IP-auth: no password, no register!

A beginner-friendly guide to configure Bria with your Bitcall SIP account. Works on iOS, Android, Windows, and macOS

Using Bitcall on Bria (Mobile & Desktop)

Find answers and get help from Intercom Support and Community Experts

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Field	What to Enter
Account Name	Bitcall
Display As	Optional (what shows to others)
Username	Your Bitcall SIP username
Domain	gateway.bitcall.io
Password	Your Bitcall SIP password
VM Number	Leave blank
Transport Type	UDP (or TCP/TLS if needed)
Port	5060

Field	Value
Username	Any identifier (e.g. siptrunk1)
Password	Leave blank
Domain / Proxy	gateway.bitcall.io
Register	Disabled (important!)
Transport	UDP only

Problem	Fix
“Account not registered”	Double-check SIP username, password, and proxy domain
One-way audio	Enable STUN server or switch transport to TCP
SIP works but calls fail	Try using the IP 188.34.143.144 instead of domain
IP-auth calls don’t work	Disable REGISTER & confirm your IP is whitelisted in Bitcall
Echo or distortion	Try G.722 or PCMU codec and disable video

Using Bitcall on Bria (Mobile & Desktop)

🎯 What You Need

📱 Section 1: Bria on

iOS or Android

🖥️ Section 2: Bria on

Windows/macOS

🔐 IP Authentication Mode (Optional)

☎️ Making a Call

🛠️ Troubleshooting Table

🧠 TL;DR Recap

💡 Bonus Tip: Codec Tweaks for Call Quality