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Bitcall on Grandstream Wave (iOS & Android)

Learn how to set up your Bitcall SIP account on the Grandstream Wave app for mobile devices. Includes clear steps

Alex avatar
Written by Alex
Updated over 6 months ago

“Using Bitcall with Grandstream Wave is like giving your phone a secret telecom superpower — no SIM required!”

Let’s make your first call in just a few minutes.

📦 What You’ll Need

  • A Bitcall account

  • A working SIP account (SIP credentials or IP-auth)

  • The Grandstream Wave app (iOS or Android)

📱 Section 1: Setup on

Android

  1. Download the app

    → Grandstream Wave (Android)

  2. Open the app → Tap the “+” icon to add a new account

  3. Select SIP Account → Choose “Manual Configuration”

  4. Fill out the following fields:

Field

What to Enter

Account Name

Bitcall

SIP Server

gateway.bitcall.io

SIP User ID

your SIP username

Authentication ID

same as SIP User ID

Password

your SIP password

Display Name

Optional (e.g. “Bitcall Line 1”)

Transport Protocol

UDP (or TCP/TLS if you prefer)

Port

5060

📸 [Insert screenshot: Grandstream Wave SIP account setup on Android]

  1. Tap Save → Go back to the home screen

    You should see a green phone icon or “Registered” status.

📸 [Insert screenshot: Registered status in main dialer screen]

📱 Section 2: Setup on

iOS (iPhone)

  1. Install the app

    → Grandstream Wave (iOS)

  2. Open the app → Go to Settings → Accounts → + → SIP Account

  3. Choose Manual Configuration

  4. Enter the same SIP details as Android:

Account Name: Bitcall SIP Server: gateway.bitcall.io SIP User ID: your-bitcall-username Auth ID: your-bitcall-username Password: your-SIP-password Transport Protocol: UDP (or TCP/TLS) Port: 5060

📸 [Insert screenshot: SIP settings form on iOS Grandstream Wave]

  1. Tap Save → You should see Registered ✅ in a few seconds

🔐 Using IP Authentication?

If you’re using Trusted IP instead of credentials, here’s how:

Field

Value

SIP Server

gateway.bitcall.io

SIP User ID

any label (e.g., reseller01)

Password

leave blank

Registration

set to Disabled if available

Transport

UDP only

⚠️ IP-auth setups don’t show a “Registered” status but will work if your IP is whitelisted in Bitcall.

☎️ Making Your First Call

  1. From the dial pad, enter a number like:

+12025550123

  1. Tap the green dial button

📸 [Insert screenshot: Dial screen with sample number and green call button]

You should hear it ring. 🎉

🛠️ Common Issues & Fixes

Issue

Fix

Not registering

Check username, password, and domain spelling

IP-auth failing

Ensure your IP is added inside the Bitcall dashboard

No audio

Try enabling STUN in the app settings

Call drops after 5 sec

Likely NAT issue — enable “Keep Alive” or test other transports

Green icon doesn’t show

Check SIP Server or try 188.34.143.144 directly

💻 What About Desktop?

Grandstream Wave is mobile-only. For desktop, we recommend:

All support Bitcall perfectly!

🧠 TL;DR Recap

✅ Download Grandstream Wave 
✅ Add SIP account manually 
✅ Domain: gateway.bitcall.io 
✅ Transport: UDP (or TCP/TLS) 
✅ Register and call worldwide 🌍

🔒 Bonus Tip: Encrypt Your Calls

Under the Security tab in Grandstream settings, you can enable:

  • SRTP for encrypted audio

  • TLS for encrypted signaling

Great for privacy-focused users or sensitive VoIP deployments.

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