“A SIP account is like your phone number… but way cooler, customizable, and doesn’t come with hidden fees.”
Let’s set one up step by step!
🧰 What You’ll Need
Before you start:
A Bitcall account → panel.bitcall.io
Some balance in your account (not required to create the SIP, but needed to make calls)
Your trusted IP (if using IP auth)
🗂️ Step 1: Go to SIP Account Section
From your Bitcall dashboard sidebar, click:
VoIP Services → SIP Accounts
You’ll see a list of your existing SIPs (probably empty if this is your first one).
📸 [Insert screenshot of SIP Accounts page — before any accounts are created]
🛠️ Step 2: Choose Your Authentication Method
You can create a SIP account with:
✅ Option 1: SIP Credentials (Username + Password)
This is best if you plan to use softphones like Zoiper, Linphone, Bria, etc.
Field | Example | Notes |
Username | john123 | This becomes your SIP username |
Password | ******** | Use a strong one! |
Allowed IP | Leave empty | Optional – used for extra restriction |
✅ Option 2: IP Authentication (No password needed)
Make sure you dd your IP to the IP authentication in the dashboard
This is used for PBX or server setups, like Asterisk or FreeSWITCH.
Field | Example | Notes |
Username | reseller-trunk-1 | Just an identifier |
Allowed IP | 102.47.85.13 | Your server or device’s public IP |
Password | Leave empty | Not used in IP Auth mode |
⚠️ Important: If you use IP authentication, make sure the IP is public and static.
🌐 Step 3: Save and Note Your SIP Info
Once created, you’ll see your SIP info like this:
SIP Username: your-user-name SIP Password: ********** SIP Domain: gateway.bitcall.io Port: 5060 Transport: UDP (default) | TCP, TLS supported
;; Example SIP config username: johndemo password: S3cretP@ss domain: gateway.bitcall.io port: 5060 transport: UDP
📸 [Insert screenshot showing a sample created SIP entry with username/domain]
🔒 Notes on SIP Security
Don’t share your SIP credentials unless necessary
For IP auth, whitelist only the IP you trust
You can always edit, disable, or delete a SIP from the same dashboard
🧠 TL;DR Recap
✅ Navigate to "SIP Accounts" ✅ Choose IP Auth or SIP Credentials ✅ Fill in username, password or IP ✅ Save and get your SIP ready ✅ Use it in any softphone, app, or PBX system!