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Set Up Your First SIP Account

Learn how to create and configure your first SIP account inside Bitcall, and prepare to make your first call. Good news — your Bitcall SIP account is created automatically when you sign up. There’s no additional setup required.

Written by Alex

“A SIP account is like your phone number… but way cooler, customizable, and doesn’t come with hidden fees.”

Whether you’re using MicroSIP, Zoiper, Linphone, Bria, Asterisk, FreeSWITCH, or any other SIP-compatible software, you can start making calls in just a few minutes.

Let’s set one up step by step!

🧰 What You’ll Need

Before you start:

  • A Bitcall account → panel.bitcall.io

  • Some balance in your account (not required to create the SIP, but needed to make calls)

  • Your trusted IP (if using IP auth)

Set Up Your SIP Account

Good news — your Bitcall SIP account is created automatically when you sign up. There’s no additional setup required.

Whether you’re using MicroSIP, Zoiper, Linphone, Bria, Asterisk, FreeSWITCH, or any other SIP-compatible software, you can start making calls in just a few minutes.

What You’ll Need

Before getting started, make sure you have:

  • A Bitcall account

  • Your SIP credentials (sent in your Bitcall welcome email)

  • Some account balance (required only to place calls)

If you can’t find your SIP credentials, please check your Spam/Junk folder or contact Bitcall Support.

Your SIP Credentials

When your Bitcall account is created, a SIP account is automatically generated for you.

There is no need to create a separate SIP account from the dashboard.

Your welcome email already contains:

Setting

Value

SIP Username

Included in your welcome email

SIP Password

Included in your welcome email

SIP Domain / Server

gateway.bitcall.io

Port

5060

Recommended Transport

UDP

These credentials can be used with any SIP-compatible softphone, IP phone, PBX, or VoIP application.

Using Your SIP Account

Simply open your preferred SIP application and enter the credentials from your welcome email.

Typical settings are:

Setting

Value

SIP Server

gateway.bitcall.io

Domain

gateway.bitcall.io

Username

Your SIP Username

Password

Your SIP Password

Port

5060

Transport

UDP

Once connected successfully, your device will register with Bitcall and you’ll be ready to place calls.

Need IP Authentication?

Most users only need the SIP username and password provided in their welcome email.

If you’re connecting a PBX, SIP gateway, or server and would like to authenticate using a public IP address instead of a password, you can configure IP Authentication from the SIP Accounts section of your Bitcall dashboard.

This option is intended for advanced deployments where the server has a fixed public IP address.

⚠️ Your IP address must be public and static. Dynamic IP addresses are not recommended for IP Authentication.

📸 [Insert screenshot of the SIP Accounts page showing the IP Authentication configuration]

Security Tips

To help keep your account secure:

  • Never share your SIP username or password.

  • Use a strong password if you change your SIP credentials.

  • If using IP Authentication, only whitelist IP addresses you fully trust.

  • Remove unused IP Authentication entries whenever possible.

Frequently Asked Questions

Do I need to create a SIP account?

No. Every Bitcall account automatically includes a SIP account.

Where can I find my SIP username and password?

Your SIP credentials are sent to the email address you used when registering your Bitcall account.

Can I change my SIP password?

Yes. You can update your SIP password from the SIP Accounts section of your dashboard.

Can I use my SIP account with any softphone?

Yes. Bitcall works with virtually any SIP-compatible client, including:

  • MicroSIP

  • Zoiper

  • Linphone

  • Bria

  • Grandstream

  • Yealink

  • Cisco

  • Asterisk

  • FreeSWITCH

  • 3CX

  • FusionPBX

  • and many more.

Can I use IP Authentication instead of a password?

Yes. Advanced users can configure IP Authentication from the SIP Accounts page if they prefer authenticating by public IP address.

TL;DR

✅ Your SIP account is created automatically when you sign up.

✅ Your SIP credentials are sent to your email.

✅ Configure your SIP client using:

  • Server: gateway.bitcall.io

  • Port: 5060

  • Transport: UDP

  • Username: Your SIP Username

  • Password: Your SIP Password

✅ If you’re using a PBX or server, you can optionally configure IP Authentication from the dashboard.

🧠 TL;DR Recap

✅ Navigate to "SIP Accounts" 
✅ if using IP Auth add your IP else use your bitcall username + password combination
✅ Save and get your SIP ready 
✅ Use it in any softphone, app, or PBX system!

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